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Ultimate Robotics / Solutions / Hotels & Hospitality
Porters running luggage between the lobby and guest floors, housepersons keeping supplies and amenities stocked across every level, and a concierge desk trying to be everywhere a guest needs them at once — this is where an autonomous fleet, assessed and deployed, starts to extend what your service teams can cover, not replace them.
Capabilities
Most hotel and hospitality security and guest-experience problems
tend to fall into a handful of recurring shapes:
Basement car parks, lobbies and corridors are some of the hardest areas to keep continuously covered, especially overnight.
High guest and tenant turnover means an access card or code doesn't always get deactivated the moment someone should lose access.
A guest walking to their room or car late at night wants a visible, on-demand safety option, not just a camera they can't see.
Deliveries, escorts and room service all pull staff away from the desk at the exact moments guests need them there.
Whatever you deploy has to read as a guest amenity, not a security measure bolted onto the lobby.
A different setup at every property makes service and risk harder to hold to one standard.
Our Robotics Fleet
Grounds, car park & perimeter coverage
Our range of outdoor and all-terrain ground robots — quadruped and wheel-leg hybrid platforms built to patrol grounds, car parks and perimeters, including tight basement ramps and turning areas most equipment can't reach. Across the range, DINGO runs from agile units suited to tighter spaces through to a flagship platform built for larger properties and round-the-clock exterior coverage.
Guest-facing delivery, escort & common-area presence
Our range of multifunctional autonomous mobile robots (AMRs) — built to move through lobbies, corridors and guest floors, carrying out room service, luggage and parcel delivery, and escort requests without pulling a staff member off the desk. Across the range, PIKO combines lift integration with guest-facing navigation, so a delivery or an escort reads as a hospitality amenity, not a back-of-house security control.
Front-of-house engagement & situational awareness
Our industrial humanoid robot — a bipedal, human-form platform built for roles calling for natural interaction and a higher level of situational awareness than a wheeled or four-legged platform offers. Worth a conversation for properties wanting a visible, front-of-house presence at reception or in high-traffic public areas.
Frequently Asked Questions
Can't find what you're looking for? Contact our team to discuss your specific site and compliance requirements.
